What "No" Means - from your donor
- I'm too busy - You haven't prepared me for this conversation, or I'm not ready to make this level of commitment
- I don't trust you - You or your charity have not created a feeling of trust personally or organizationally
- This isn't on my...
When working with donors to identify prospective donors who may wish to support your charity, an important part of relationship building is what I call "transfer of trust."
Kivi Leroux Miller talks about it in her book The Nonprofit Marketing Guide.
"Few people wake up and decide out of the blue...
At a webinar recently, I shared my top tips for preparing yourself and your mindset for a big ask. Let's make 2022 the year you make your boldest ask yet!
Making a big ask isn't about being fearless, it's about being sure-footed.
Fearlessness is all about you - it's a solo act. Fundraisers,...
We know storytelling is an important tool for fundraisers. Here are two more to supercharge your fundraising efforts: storyweaving and storylistening.
Research tells us:
Using stories signals the brain to pay attention and to store the meaning...
Discovery calls: some fundraisers love them, some fundraisers loathe them.
The truth is, they are a vital part of our work as relationship fundraisers.
For many fundraisers, the hardest part of the Discovery Call is that it feels as if you're making a cold call. And yet, in our work we need...
Back in 2013, I started a new position covering a maternity leave. Almost immediately, I implemented hand-signing all thank you letters. At the time, none had a live signature, not even the memorial donation letters, gasp!
Not long ago, in before times, I was having lunch with two fundraisers.
We face similar challenges and opportunities - each of us wanted to increase our capacity around major gifts and planned to better engage our donors.
"So, what about thank you letters?" I asked. "I'm just going through a...
People who know me well, know Halloween is my favourite holiday!
Here are my four insights to how fundraisers can be more like a treat than trick to donors.
Treat donors like partners for impact
As a fundraiser, you should to treat all donors as special. Whether...