Crying a little over thank you letters donors fundraising gratitude relationships Mar 17, 2021

Back in 2013, I started a new position covering a maternity leave. Almost immediately, I implemented hand-signing all thank you letters. At the time, none had a live signature, not even the memorial donation letters, gasp!

There is no question that the most important components of a good...
Continue Reading...
Appreciation is NOT a Process donors fundraisers gratitude Jan 27, 2021

Not long ago, in before times, I was having lunch with two fundraisers.

We face similar challenges and opportunities - each of us wanted to increase our capacity around major gifts and planned to better engage our donors.

"So, what about thank you letters?" I asked. "I'm just going through a...

Continue Reading...
Are You a Treat? donors fundraisers gratitude success teamwork Oct 27, 2020

People who know me well, know Halloween is my favourite holiday!

Here are my four insights to how fundraisers can be more like a treat than trick to donors.

Treat donors like partners for impact

As a fundraiser, you should to treat all donors as special. Whether...

Continue Reading...